Removal Cover

In this section, we provide information on our 3 simple cover options for home and business removals


Our 3 Types of Available Cover.

We highly recommend considering all types of cover for your home or business removal – it provides a level of security and peace of mind which makes moving easy and stress-free.

What is it?

Removal and Goods in Transit. This provides you with removal and goods in transit damage and loss waiver. This cover means your items are fully protected during:

1.Removal from your property

2.Loading & Transport on our vehicles

3.Unloading from our vehicles

4. Reassembly at your new address

We will replace, repair or offer compensation for items up to a total value of £5,000.

A key benefit of our cover is that it is provided free of any excess. We highly recommend that you arrange cover as this protects your items from the moment they begin to be removed from your property.


These Q & As apply to all of our cover types.

Q – Does Box Smart extend to cover me if my collection address is out with central Scotland?

Our storage cover is provided across the UK and Northern Ireland.

Q – How do I make a claim?

Your claim will be processed by our team as quickly as possible in accordance with our terms and conditions. If you wish to make a claim, you must notify us within 24 hours of delivery.


Removal and Goods in Transit Cover is £60

What is it?

In the event that we cause accidental damage to your property, all storage companies limit their liability to pay for repair costs. For your peace of mind, you can purchase additional cover through our Property Protection Waiver. 

Protection Level

Property Protection covers your property your moving from or the property your moving to – or both – in the event that accidental damage occurs up to a total repair cost of £5,000 per property


Property Protection waiver starts at £30 per property

Waiting Time Waiver

No one can prepare you for the unexpected. However, we can cover you against it.

When something happens that means you are unable to gain access to your new property at the agreed time it can be extremely stressful. Sales chains, building work or previous occupiers preventing access are all out with your control – our Waiting Time Waiver protects you against access problems on removal day.

This Waiver will waive the additional fees for up to 5 hours, saving you up to £225 + VAT.

Waiting Time 5 Hours: £280+VAT

Waiting Time Waiver: £55.00+VAT

Total Saving With Waiting Time Waiver is £225+VAT



Cancellation Waiver

Sometimes, things happen and we understand that plans must change. Change the date of your removal at no additional cost. Cancel and receive a full refund. Perfect if you think your plans may change or to protect from the unexpected.


Waiting Time Waiver is £55.00

Cancellation Waiver is priced with your removal quote

Have a question?

Please contact us for more information.

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